APLANET is a dynamic and innovative company located in the heart of Madrid, Spain. We are dedicated to providing cutting-edge solutions in the field of sustainable technology and environmental conservation. Our mission is to empower organizations and individuals to make environmentally conscious choices by offering innovative products and services.
At APLANET, we value teamwork, creativity, and a commitment to making a positive impact on the planet. Our team is passionate about sustainability and eager to help our customers achieve their sustainability goals.
As a Customer Success Intern at APLANET, you will have the unique opportunity to work closely with our customers and support them on their sustainability journey. You will be an integral part of our mission to create a more sustainable future. This internship is an excellent opportunity for individuals who are passionate about sustainability, customer service, and want to gain hands-on experience in a dynamic and growing company.
- Assist in onboarding new customers, providing them with the necessary information and resources to ensure a smooth start.
- Engage with existing customers to understand their needs, answer their questions, and provide support in using our products and services.
- Collaborate with the customer success team to develop and implement customer engagement strategies.
- Collect customer feedback and communicate it to the product development team to help improve our offerings.
- Assist in organizing and participating in customer events and webinars.
- Maintain accurate customer records and assist in managing the customer database.
- Contribute to the development of customer success documentation and resources.
Salary & Duration
This is a paid position and will be discussed at interview.