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Customer Service Intern (French speaking)

Join Our Global Team at WERFEN!

Are you ready to make a difference in the world of specialized diagnostics? WERFEN, a global leader in hemostasis, acute care, autoimmunity, transfusion, and transplant diagnostics, is seeking passionate individuals to join our dynamic team.

About Us:

WERFEN is a global leader in specialized diagnostics in the fields of hemostasis, acute care, autoimmunity, transfusion, and transplant. Our core business revolves around the research and development, manufacturing, and distribution of diagnostic innovative systems for hospitals and clinical laboratories, for the improvement of patient care.

We are a privately owned company founded in 1966 in Barcelona, Spain.

We have a direct presence in over 30 countries and distribute our products in more than 100 countries worldwide.

Our Purpose: We contribute to the advancement of patient care around the world through innovative specialized diagnostics. The Patient is always at the center of our strategies, decisions and everything we do.

Our DNA: We are passionate about our work. Everything we do, we do in service to the healthcare community.

+7,000 collaborators are part of our family, JOIN US AND LET US CONTINUE GROWING TOGETHER.

We’re Hiring: Back Office Trainee

Are you someone who excels in administrative tasks and thrives in a collaborative environment? Join our team as a Back Office Trainee and play a vital role in ensuring the smooth flow of operations.

Key Responsibilities:

Receive and process customer orders, including lot reservation, order cleansing, and managing order releases.

For audit, compliance and regulatory purposes, the legal Company name is: WerfenLife S.A.

 © Werfen All rights reserved. Confidential. For internal use only

 Collaborate with business partners in the supply chain to ensure timely and complete delivery of goods.

Drive customer loyalty and contribute to sales and revenue objectives by delivering exceptional customer service.

Minimum Requirements:

Native-level proficiency in French.

Fluency in English.

Bachelor’s degree or currently pursuing studies in supply chain management, logistics, business administration, tourism, engineering, or related fields.

Why WERFEN?

Global Impact: Contribute to the advancement of patient care worldwide through innovative specialized diagnostics.

Growth Opportunities: Join a team of over 7,000 passionate professionals and grow your career with us.

Dynamic Environment: Collaborate with teams across departments and countries to exceed customer expectations.

Ready to Launch Your Career? Apply Now!

HR Talent Trainee

Overview

As a member of the Talent Team in HR, the selected candidate will have the

opportunity to have firsthand contact with the “end to end” talent management

process within the company, which includes recruitment, onboarding, performance

appraisal, recognition system, engagement process, learning and development and

change management. The ideal candidate must be passionate and curious about

people in work environment, open to learning, creative and critical thinker.

Key Accountabilities

• Provide support in different stages of the recruitment process, which might

include job advertising, interviewing coordination, appraisal process or

interviewing candidates.

• Co-coordinating with the responsible of the onboarding agenda, including

internal events for new joiners.

• Provide assistance in the implementation of the learning and development

annual plan which includes all the logistics associated but also the

conceptualization of learning resources.

• Support in all the metric and data report systems to ensure the quality and

effectiveness of our process.

• Running analysis of the performance evaluation system to identify relevant

action plans from a development perspective.

• Provide assistance in the coordination of all employer branding initiatives

and the relationship with academies and institutions.

• Support in all the internal communication initiatives.

• Support in the facilitation of team’s and change management interventions.

Networking/Key relationships

Based on department needs, interactions:

• Employees from other departments

• Communication areas

• Academies

• External vendors

Minimum Knowledge & Experience required for the position:

• Education: University Degree in Psychology preferably

• Experience: Not required

• Additional Skills/Knowledge: Excel and data analysis

• Language: Spanish and English

Skills & Capabilities:

• The ideal candidate for this position will exhibit the following core

competencies:

• Highly creative and critical thinker

• Strong excel competency

• Digital mindset

• Strong written and verbal communication skills

• Strong prioritization, organization, and project management skills

• Presentation skills

• Ability to build strong business relationships

• Planning

• Drive for Results

• Effective team-player

Travel requirements:

Not required