Marketing Intern in an AI contact centre startup
Company Overview
We are transforming customer contact services with cutting-edge AI-enabled solutions. Our virtual assistant software, including Chatbot+â„¢, Livechat+â„¢, and AdvisorAssistâ„¢, empowers contact centers to expand their capabilities, improve efficiency, and deliver exceptional customer experiences. By leveraging the latest GenAI technology, we enable businesses to streamline operations, upskill teams, and engage with customers in any language. Join us as we revolutionize the way companies connect with their customers.
Role Overview
We are seeking a driven and creative Marketing Intern to join our team in the UK. This role focuses on social media management, lead generation, and content creation to drive engagement and generate interest in our innovative AI-enabled solutions. You will have the opportunity to work closely with our marketing team, contribute to impactful campaigns, and gain hands-on experience in a fast-paced tech environment.
Key Responsibilities
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Social Media Management:
- Plan, schedule, and create engaging content for our social media channels (LinkedIn, Twitter, and more).
- Monitor and respond to comments and messages to maintain an active online presence.
- Track social media metrics and provide insights to enhance strategy.
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Lead Generation:
- Research potential client segments and build targeted lead lists.
- Use email marketing tools and LinkedIn outreach to connect with prospects.
- Collaborate with the sales team to convert leads into opportunities.
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Content Creation:
- Assist in developing marketing materials such as blog posts, case studies, and newsletters.
- Support the production of visual assets, including graphics and short videos.
- Research and propose new content ideas aligned with current trends and company goals.
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Campaign Support:
- Help plan and execute marketing campaigns to raise brand awareness.
- Measure campaign performance and suggest improvements for future initiatives.
Ideal Profile
- Currently pursuing or recently completed a degree in Marketing, Communications, Business, or a related field.
- Strong interest in AI and its applications in customer service and business operations.
- Excellent written and verbal communication skills.
- Experience with social media platforms and basic knowledge of analytics tools.
- Creative thinker with the ability to generate new ideas and solutions.
- Proactive, organized, and eager to learn in a fast-paced environment.
Salary & Benefits
This is a paid internship, with compensation details discussed during the interview. Gain hands-on experience in marketing and lead generation while contributing to the growth of an innovative AI-driven company.
This role is mainly a remote role but we do have a co-working space in Liverpool