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Cosaporto – Founder’s Associate Intern

Company Overview

Cosaporto is a gift portal and delivery company service.

Opportunity

Cosaporto.it is looking for a curricular internship within the Marketing & Operations Department. The candidate will have the opportunity to gain experience in an innovative Start-up going from operational functions to e-commerce strategies developing organisational skills, analysis and problem solving.

The resource will guarantee the following activities:

⁃ Support the Customer in all phases of his experience;

⁃ Develop and manage the Customer Strategy for London;

⁃ Manage relationship with stores and logistic companies;

⁃ Operational Support

Required experience, skills and qualifications:

⁃ Customer focused approach;

⁃ Flexibility;

⁃ Goal Oriented individual;

– Ability to work independently

⁃ Proactivity and aptitude to problem solving;

⁃ Ability to work under pressure.

You will have the opportunity to enter a fast-growing start-up where you can learn a lot and challenge yourself every day!

Salary & Holiday

€300 / Month

Apply

Sailsquare – Customer Success Intern

Company Overview

Sailsquare connects local skippers with travellers willing join a sailing experience. Through a peer-to-peer platform, people can participate in sailing experiences around the world. We are a team of 20 people, based in Milan, 130,000 registered users of which over 50,000 went on holiday thanks to us and we have raised over 3M Euros from private investors and venture capital funds.

Opportunity

– Provide users with a high level of support, helping them to choose the experience that best suits their needs;

– Listen to users and skippers, interacting with them to understand their needs and respond promptly in case of critical issues, proposing solutions within the Team;

– Keep the knowledge base updated to improve response times and offer an ever better customer care service;

– Take part in recruiting new skippers;

– Respond promptly to phone calls, emails and written requests.

The ideal candidate for this position:

– Has an excellent knowledge of English and French (written and spoken) and very good knowledge of Italian (written and spoken);

– She/He is looking for a first stimulating experience to launch himself into the world of work;

– She/He is a person with excellent written and verbal communication skills, and a strong aptitude for managing client relations;

– Expert in using Google Office Suite applications (Gmail, Gdocs, Gtalk, etc.);

– Able to type correctly and quickly (> 55 WPM);

– Enthusiastic about the idea of working in a growing digital startup;

– A very well organised person;

– A sociable, curious and creative person with a positive attitude.

The candidate will immediately be actively integrated into the Operations Team as a Customer Operations Specialist with the aim of ensuring the highest quality service to users, skippers and customers of the platform. The multilingual customer service activity (mainly Italian, English and French) is a multi-channel service via email, chat and telephone that allows us to offer technical and sales support to our customers, receiving requests and proactively reporting any critical issues to the Team with the aim of improving the service offered. Passion, curiosity, proactivity, continuous improvement, collaboration and respect for others are the characteristics that we look for in each person and the values in which we believe.

Salary & Holiday

Remuneration: 250-500€/month

Based in Milan

Extra bonus:

– Work in an open, collaborative and, let’s face it, fun environment;

– Join the “core” team of the startup that is changing the world of nautical tourism.

Apply

4Books – Digital Marketing Intern

Company Overview

Learn key insights of the world’s best books in short audio tracks, reach your self-development goalsand thrive at work and in life

Thousands of books, podcasts and news bulletins specially selected for you, so you can learn something new every day

Opportunity

As a Digital Marketing Intern with the opportunity to get exposure to and drive a number of elements in our business:

– Content creation (with a good knowledge of the Italian language)
– Content management
– Social media management (together with our social media manager to create editorial plans, contents, interact with the community. For this role as well there should be a good knowledge of Italian
– Lead generation from a B2B perspective
– Business development for internationalisation of the proposition

Salary & Duration

This will be discussed at interview as it will depend on the candidate.

Apply

Velasca – Customer Success Intern

Company Overview

The headquarters of the Velasca is in Milan. We are currently a team of roughly forty people, half in the office and the other half in our stores, which are known as ‘Botteghe’ based both in Italy and abroad. Velasca is a company made for those who do not want to follow trends every six months but are looking for a timeless style which never goes out of fashion. Our customers want the know-how handed down from father to son and a company able to create hand-made shoes that last over time because they have been made with that Italian passion and a wealth of knowledge which has built up over the years. We are different from traditional shoe brands because we do not use distributors and retailers. This means there is no intermediary between us and the final consumer. This is why you can only find the Velasca at Velasca. In this way, we are able to offer great quality products at affordable prices.

We put together two very different worlds: the tradition of Italian craftsmanship and the innovation of the digital world.

Opportunity

The candidate we are looking for will be placed in the Customer Service department.

The intern’s tasks will include but not be limited to:

  • Multi-channel customer management in English: Tickets, Chat, Phone.
  • Relationship management with customers, with the external Customer service Business Unit and our external logistics
  • Pre-sales, sales and post-sales assistance
  • Customer acquisition and recovery activities
  • Coordination and collaboration with the external Customer Service support business unit
  • Relationship with external logistics and points of sale
  • 360 ° management of the courier world (control of shipments, stocks, junctions, insertion of collections etc.)
  • Understand and manage online returns from customers to warehouse and also from customers directly to our ‘Botteghe’
  • Software exposure and learning (Netsuite, Shopify, Gsped)
  • Management of reviews and public customer feedback on the various platforms

Key learning for the intern: The educational value for the intern will be to learn how to manage customer relationships, how to best manage all critical issues which arise during our daily work, learn the use of management systems that support us in managing all relationships with our clients from every aspect

Required level of Italian: basic

Salary & Holiday

600 Euros per month. Holiday will be at 2 days per month of the internship.

Apply

HR Talent Trainee in an AI startup

Looking to launch your career in HR? This HR Talent Trainee internship offers hands-on experience in talent acquisition, employer branding, and HR operations within a fast-growing AI company. Perfect for proactive and detail-oriented interns looking to gain exposure to the full HR cycle! This role is based in Milan.

Company Overview

This organisation is a cutting-edge AI company revolutionizing the way businesses interact with data. Through advanced AI solutions, this startup empowers organizations to make smarter, data-driven decisions with ease. As we continue to scale, we are seeking an HR Talent Trainee to support our growing team and enhance our talent acquisition efforts.

About the Role

This internship is an exciting opportunity for an enthusiastic and organized individual to gain hands-on HR experience in a dynamic, tech-driven environment. As an HR Talent Trainee, you will be actively involved in talent acquisition, employer branding, and HR operations, working closely with hiring managers and the HR team to attract and retain top talent. This role is ideal for someone passionate about people, recruitment, and organizational development.

Key Responsibilities

  • Support the full recruitment cycle, including job postings, screening applications, and scheduling interviews.

  • Assist in sourcing and engaging with potential candidates through LinkedIn and other recruitment channels.

  • Contribute to employer branding initiatives, creating content and campaigns to attract top talent.

  • Coordinate onboarding processes to ensure a smooth transition for new hires.

  • Maintain and update HR databases, tracking candidate and employee information.

  • Support HR projects related to employee engagement, learning and development, and internal communications.

  • Provide administrative support in HR-related activities, ensuring compliance with policies and procedures.

Ideal Profile

  • Native or fluent Italian speaker, with strong English communication skills.

  • Currently pursuing or recently completed a degree in Human Resources, Psychology, Business Administration, or a related field.

  • Strong interest in talent acquisition, recruitment, and HR strategy.

  • Excellent communication and interpersonal skills, with a people-focused mindset.

  • Highly organized, detail-oriented, and able to multitask in a fast-paced environment.

  • Proactive, self-motivated, and eager to learn about HR processes.

  • Experience with LinkedIn Recruiter or HR software is a plus.

Internship Details

  • Duration: 6 months

  • Location: Milan (Hybrid – mix of remote and office work)

  • Compensation: Paid, to be discussed during the interview process

This internship provides an excellent opportunity to gain hands-on HR experience, develop essential talent acquisition skills, and work in a fast-growing AI company. If you’re eager to start your HR career and gain valuable insight into recruitment and employer branding, we’d love to hear from you!

Apply

Commercial Operations Intern in an AI company

Description
An AI company is seeking a Commercial Operations Intern to support and optimize commercial processes. In this role, you will collaborate across departments to streamline workflows, analyze data, and ensure operational efficiency. This is a fantastic opportunity to develop your skills in a dynamic and fast-paced environment while contributing to key projects within the organization.

As a Commercial Operations Intern, you will report directly to the Head of Go-to-Market and Customer Success.

Job Responsibilities

  • Support the design and improvement of commercial processes to align with company goals.
  • Assist in monitoring the performance of workflows and identifying areas for improvement through data analysis.
  • Collaborate with teams across Sales, Marketing, Finance, and Product to streamline operations and gain insights into cross-functional processes.
  • Help prepare training materials and provide support to the commercial team on new tools or processes.
  • Learn to manage and optimize tools like Customer Relationship Management (CRM) systems and analytics platforms.
  • Ensure accurate documentation and reporting of operational activities and updates.
  • Stay informed about relevant regulations and industry standards, and contribute to ensuring compliance in commercial operations.
  • Assist in the preparation of presentations for the commercial team.

Requirements

  • Italian Native
  • Currently pursuing or recently completed a degree in Business Administration, Economics, Management, Marketing, Data Analytics, or a related field.
  • Enthusiastic and proactive individuals with an interest in commercial operations and business processes.
  • Basic knowledge of data analysis and a willingness to learn tools like Excel or BI platforms.
  • A strong desire to collaborate with teams and contribute to operational efficiency.
  • Organized and detail-oriented individuals with good communication skills.
  • Availability for a structured learning experience with the potential to grow within the role.

Skills You’ll Develop and Apply

  • Understanding of how operational processes align with business goals.
  • Exposure to sales processes, market dynamics, and customer relationship management strategies.
  • Proficiency in collecting and analyzing data to monitor performance and track key metrics.
  • Basic forecasting techniques and understanding of market trends.
  • Hands-on experience with tools like Excel, dashboards, or BI platforms for reporting and analysis.
  • Development of strong communication, organizational, and time management skills.

Benefits & Perks

  • Learning Friday – A training budget for books, online courses, or other learning materials.
  • Smart Working – Flexible remote work options to save commuting time.
  • Competitive Salary – Based on experience, with additional bonuses.

About the Company
An AI-driven company specializing in developing advanced language models and AI solutions for highly regulated industries, including financial services and government. With a mission to democratize business knowledge, the company has been recognized for its innovation in AI, creating tools that make data accessible through natural language processing. Their flagship product is a Decision Intelligence tool used by Fortune 500 companies, earning recognition from leading industry analysts. Recent developments include an open-source foundational language model trained on high-quality native sources, along with enterprise AI solutions designed for safe and effective AI adoption.

Apply

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