Are you creative, resourceful, and passionate about e-commerce, branding, and digital marketing? Join a UK-based retail business as it builds out its online presence. This is a hands-on opportunity to shape the digital identity of an established brand entering the e-commerce space.
Company Overview
A UK jewellery retailer with two physical locations is expanding into e-commerce. The company is now focused on growing its digital brand and is looking for a motivated intern to support across marketing, content creation, and customer experience as it enters this exciting new chapter.
About the Role
As a Marketing & Customer Experience Intern, you’ll be at the heart of the business’s e-commerce launch. You’ll work across content creation, marketing campaigns, customer engagement and branding — a great opportunity to build your skills in a fast-moving environment.
The role is based in Milton Keynes
Key Responsibilities
-
Assist with launching the e-commerce store and optimising product listings.
-
Create and manage content for digital marketing, campaigns (eg email campaigns), and social media – Google Ads & Meta, experience here is helpful
-
Support branding efforts including tone of voice, visual assets, and messaging.
-
Help execute and analyse the performance of marketing campaigns.
-
Engage with customers to support a seamless online experience.
-
Assist with customer success and relationship management to ensure satisfaction and retention.
-
Conduct competitor and market research to help shape digital strategy.
Ideal Profile
-
Background in Marketing, Business, Communications or a related field.
-
Interest in digital marketing, e-commerce, and customer engagement.
-
Strong communication and writing skills.
-
Good attention to detail and self-driven.
-
Familiarity with social media and content creation tools (eg Canva etc).
-
Proactive, organised, and eager to take initiative.
-
Based in or near Milton Keynes (this is an in-person role)
Internship Details
-
Duration: 6-12 months (potential for hire after)
-
Start Date: ASAP
-
Location: In-person (Milton Keynes) – Monday to Friday in the office
-
Compensation: £600 + Expenses to get into the office
Why Apply?
This internship offers practical experience in launching and growing an online retail brand. If you’re looking to build experience in digital marketing, branding, and customer success while working closely with a business going through digital transformation, this is the perfect opportunity.